Privacy Policy

1. Introduction

Nexbyet Services LLP ("we," "our," or "us") respects your privacy and is committed to protecting it through our compliance with this policy. This Privacy Policy applies to the information we collect when you use our website, products, and services (collectively, "Services"). It complies with the applicable data protection laws of India, including the Digital Personal Data Protection Act (DPDP Act).

2. Information We Collect

We collect information to provide better services to all our users. The types of information we collect include:

• Personally Identifiable Information (PII): Name, email address, postal address (including Bamanvada, Mangrol), phone number, and billing information (such as credit card numbers processed via secure gateways).
• Non-Personal Information: Browser type, operating system, IP address, and website usage statistics.
• Service Data: Data related to the configuration and usage of your hosting services, server logs, and support ticket history.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provision, operate, and maintain your hosting services and domains.
• To process and complete transactions, and send you related information, including purchase confirmations and invoices.
• To respond to your comments, questions, and requests and provide customer service.
• To investigate and prevent fraudulent transactions, unauthorized access to the Services, and other illegal activities.
• To comply with our legal obligations in India.

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With third-party vendors (like payment gateways, domain registrars) who need access to your information to carry out work on our behalf.
• Legal Requirements: If required to do so by law, court order, or governmental authority (such as CERT-In or local police in Gujarat).
• Business Transfers: In connection with any merger, sale of company assets, or acquisition of all or a portion of our business.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers' databases only to be accessible by those authorized with special access rights to such systems.

6. Your Rights Regarding Your Data

Under Indian data protection laws, you have the right to access, correct, or request the deletion of your personal data. You may also opt-out of marketing communications at any time. To exercise these rights, please contact us at info@nexbyet.com.

7. Data Retention

We will retain your personal information for as long as your account is active or as needed to provide you services. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.